Ordering and payment information
All information sent to us when ordering or making payment will be kept in the strictest of confidence. That means that our clients can be assured that :
- no information will be sold or given to third parties,
- we will not collect or hold the information beyond the time needed to ensure that you have received the parcel and that you are satisfied with it (normally, 3 weeks for orders shipped to continental North America and 3 months for orders outside continental North America),
- you will not be solicited by us through e-mail or any other means once your order has been received.
Server Log Files
We follow standard practice on the Internet. Non-personal information use of our web-site by visitors is recorded by our webservers in a log file format. This information is analyzed to identify usage trends on our site in order to better optimize site usability and improving the visitor’s experience while on our site. There is no personal information recorded by our webservers.